Deepdesk

DEEPDESK AGENT ASSIST Install Deepdesk to enable reply suggestions, autocomplete and much more in your customer engagement platform. Deepdesk is your AI customer support automation platform that understands conversations, enables repetitive processes automation and helps in creating satisfied customers with a number of smart features that assist agents in their job. # Autocomplete & Reply suggestions Increase typing speed by 50% with the deployment of autocomplete and realtime message suggestions to your contact center. # Personalised Suggestions We provide unique personalised suggestions specific to your own agents style and your customers history: retaining the personal touch for delighting customers. # Autoflows & Solution suggestions Solution suggestions are continuously available in realtime during conversations. Agents can invoke autoflows for repetitive questions and answers: decreasing the time-spend per agent. # Enterprise Recommendation Studio The studio provides omni-channel content moderation and decision steering for suggestions. You are in charge of what is suggested and in control of the tone-of-voice. # Platform Independent Deepdesk currently works in LivePersons' LiveEngage, RingCentral Engage Digital and Clarabridge Engage, for connected customers. Interested in using Deepdesk in your contact center, or not seeing your platform here? Please get in touch, we'll make it happen. Learn more at www.deepdesk.com